Troubleshooting

I clicked on "Enable MercuryMover" but typing command-control-up arrow doesn't bring up MercuryMover.

Uncheck "Enable MercuryMover" and recheck it in order to restart the MercuryMover service.

I see a message saying: "In order to use MercuryMover, please check the 'Enable access for assistive devices' checkbox"

When you see this message, MercuryMover will open the Universal Access Preference Pane. At the bottom of this Preference Pane you will see the "Enable access for assistive devices" checkbox. Click on this checkbox. Now MercuryMover will function normally.

I see a message saying "Your MercuryMover demo has expired. Please consider purchasing MercuryMover."

MercuryMover runs in a fully functional demonstration mode for 100 uses. This message means that you have moved and resized your windows your allotted number of times. MercuryMover can be unlocked with a license code available from our store.

When I try to enter my license code, the "OK" button is disabled.

When you purchased MercuryMover, HeliumFoot (the makers of MercuryMover) e-mailed your license code to you. Try copying and pasting the e-mail address and license code from that e-mail into MercuryMover.

I see a message saying: "Your MercuryMover public beta has expired."

You are using a test version of MercuryMover. Please download the current shipping version of MercuryMover.